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Maryland Claims Invetigation
Experienced Investigators. Effective Results.
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our management team
Maryland Claims Investigation’s management team has over 100 years of combined experience in the field. They are members of the Maryland Investigators and Security Association, Professional Investigators Alliance of Maryland, and the National Council of Investigation & Security Services. They frequently attend continuing education seminars provided by MICPEL and the Maryland Workers’ Compensation Education Association to stay up-to-the-minute on the laws affecting private investigators.

Robert H. Jones – President
Bob Jones founded Maryland Claims Investigation in 1989. He has over 30 years of investigation experience, the majority of which focused on the surveillance and video taping of workers’ compensation and liability claimants. Bob and Maryland Claims are licensed in Maryland, Delaware, Pennsylvania, Virginia, West Virginia, and the District of Columbia. He oversees the daily operation of the corporation, manages accounts and handles his own caseload. Bob has been a guest speaker for the Baltimore Claims Association, MICPEL’s “Hot Tips in Workers Compensation” and the Maryland Workers’ Compensation and Educational Association Conference in Ocean City, Maryland. He has testified many times before the Maryland Legislature regarding issues affecting the private investigative profession.
Russ Ball – Vice President
Russ joined Maryland Claims Investigation in 1993 as an investigator. He has over 16 years of investigation experience, especially investigating workers’ compensation and liability claimants. He is licensed in Maryland, Delaware, Pennsylvania, Virginia, West Virginia, and the District of Columbia. Russ is responsible for the daily operation of the corporation, including staff management and maintaining direct contact with insurance adjusters and attorneys regarding new assignments and active cases, as well as his own caseload. He has been a guest speaker for the Baltimore Claims Association and is a member of the Maryland Self-Insurers & Employers Compensation Association. He has testified before the Maryland Legislature regarding issues affecting the private investigative profession. Russ is a member and has served as Vice President of Investigations for the Maryland Investigators and Security Association, the largest Private Detective association in the state of Maryland.
Todd Crawford – Supervisor
Todd began working for Maryland Claims Investigation in 1991 and is a Regional Supervisor. He has 25 years of investigation experience and has testified in hundreds of cases before district and circuit courts and the workers’ compensation commission. Todd is licensed in Maryland, Delaware, Pennsylvania, Virginia, West Virginia, and the District of Columbia. He supervises, trains, and schedules the investigators in his area, as well as his own caseload.
Craig Herwig – Supervisor
Craig began as an investigator with Maryland Claims Investigation in 1994. He has over 20 years of experience in the field of investigation and was formerly a Corporal with the Baltimore County Police Department. Craig is licensed in Maryland, Delaware, Pennsylvania, Virginia, West Virginia, and the District of Columbia. His responsibilities include the investigation and resolution of cases involving potential insurance fraud, training and supervising the investigators on his team, as well as handling his own caseload.
Bill Dewan – Supervisor
Bill joined our team at Maryland Claims Investigation in 1996. With a BA degree from the University of Maryland specializing in criminology, he has 15 years of experience in the field of investigations. He has testified for our clients at hundreds of workers' compensation hearings, as well as several state and federal jury trials. He is currently licensed in Maryland, Delaware, Pennsylvania, Virginia, West Virginia, and the District of Columbia. Bill's current responsibilities include surveillance for various types of liability, disability and workers compensation claims and the supervision and training of investigators on his team, as well as handling his own caseload.

As you can see, the management team at Maryland Claims Investigation is directly involved in the surveillance and investigation of claims assignments through constant “up to the minute” contact with investigators in the field.

Maryland Claims Investigation, Inc. | P.O. Box 99 | Perry Hall, MD 21128 | 410-256-6161 | Contact Us