The Management Team
Meet the Founder of Maryland Claims Investigation, Inc. - Robert "Bob" Jones
President
Bob Jones founded Maryland Claims Investigation in 1989. He has over 48 years of investigation experience, mostly focused on the surveillance of workers’ compensation and liability claimants. Bob has been a guest speaker for the Baltimore Claims Association, “Hot Tips in Workers Compensation,” and the Maryland Workers’ Compensation and Educational Association Conference in Ocean City, Maryland. He has testified many times before the Maryland Legislature regarding issues affecting the private investigative profession.
Russ Ball
Vice President
Russ joined Maryland Claims Investigation in 1993 as an investigator. He has over 30 years of experience investigating workers’ compensation and liability claimants. Russ is responsible for the daily operation of the corporation and maintaining direct contact with insurance adjusters and attorneys regarding new assignments and active cases, as well as his caseload. He has frequently been a guest speaker at numerous professional insurance associations. He has testified before the Maryland Legislature regarding issues affecting the private investigative profession.
Todd Crawford
Supervisor
Todd began working for Maryland Claims Investigation in 1991 and is a Regional Supervisor. He has 25 years of investigation experience and has testified in hundreds of cases before district and circuit courts and the workers’ compensation commission. Todd is licensed in Maryland, Delaware, Pennsylvania, Virginia, West Virginia, and the District of Columbia. He supervises, trains, and schedules the investigators in his area, as well as his caseload.
Erik Kroll
Supervisor
Erik began as an investigator with Maryland Claims Investigation in 2008. He has over 13 years of investigative experience and has testified in numerous cases before district, circuit courts, and the Workers' Compensation Commission. Formally, a Loss Prevention manager and internal investigator, Erik, has interviewed, investigated, and surveilled many cases involving potential fraud. He is licensed in Maryland, Delaware, Pennsylvania, West Virginia, and the District of Columbia. His responsibilities include training, supervising, scheduling the investigators on his team, and handling his caseload.
.gif)